Stepping into the past brings magnificent rewards for the future! I cannot begin to describe the surprise and joy my trip to Cardiff Violins brought. I discovered from my research on the internet that this shop was one of the best in the UK from which to buy a high quality stringed instrument, and so at the first opportunity, I travelled there from my home in Devon in hope of purchasing my very first viola. As an adult beginner, I was slightly nervous about the reception I would receive at such a prestigious establishment, but I was welcomed with an enthusiasm and professionalism, rarely found in a 21st century retail environment.
There was something ‘timeless’ about the whole Cardiff Violins experience. Firstly, the arcade in which the shop is situated has been preserved with all its original Victorian charm and splendour. Tucked away at the top, Cardiff Violins is like walking into a different century – yet somehow totally appropriate in its arrangement and tone. Violins, violas, cellos and double bases all carefully placed in their own rooms. Staff with expert knowledge, and perhaps even more importantly passion for the instruments, offering top class service.
I wished to purchase a viola and was given personal time and space to test several instruments in order to find the ‘right fit’. Then, once my accompanying friend and I had whittled it down to three choices, perhaps the most special part of the visit took place. We were honoured with a private, virtuoso performance on each of those three instruments from a young member of staff, who also studies at the world famous Royal Welsh College Of Music & Drama. His performances brought tears of happiness to our eyes and we felt like something truly magical had occurred in a truly magical shop. Perhaps a little like stepping into the Olliander’s Wand Shop, a visit to Cardiff Violins is an experience one will never forget.
I bought my beautiful viola, and every time I pick it up, I think of that wonderful afternoon and the lovely staff and excellent service. I only hope I have an excuse to go there again in the future.