Two months ago, our 10 year old son, Benjamin, needed a new cello bow. Cardiff Violins was recommended to us by his teacher and I quickly discovered what a fantastic and genuine company they are. Cecile packaged up the bow and it arrived within a couple of days of ordering, in time for Benjamin to take his exam. Within the last month, we have bought a Bel Canto cello from Cardiff Violins. From the very first telephone conversation with Cecile, and right up until after delivery, we knew that we were dealing with somebody who genuinely wanted the very best instrument for Benjamin and we all felt extremely valued as customers. Sadly, we were unable to meet Cecile and her team when they came over to Guernsey with the new cello, as a close family member in the UK had died unexpectedly. The concern shown by Cecile and her husband was really appreciated. A friend kindly collected the cello (and case), which Benjamin is absolutely delighted with. The cello has a wonderful sound to it and is a very handsome instrument. Benjamin’s practising is a pleasure to listen to! To Cecile and all at Cardiff Violins – thank you so very much for the wonderful, efficient and caring service you gave to us. We will be back!